Policies

Our Brand Promise

All products purchased is backed by a 100% Satisfaction Guarantee. If you have any questions or concerns with your product please call (813) 288-8465, email: cw0009@cartridgeworldusa.com, or Chat online at https://cworldtampa.com. We will be happy to visit your location free of charge to solve any issues associated with our ink and toner.


Return Policy

Return Policy Terms and Conditions: Receipt dated within 60 days of purchase of your cartridge must be presented for all cartridge returns. Only defective cartridge will be replaced at no cost to customer. No returns on Special Order items or Original Equipment Manufacturer (OEM) cartridge items. All OEM cartridges must be returned to the OEM Manufacturer. All return will be processed within 48 hrs from receiving. We will ship replacement cartridge to your address.

14-day exchange or return policy is applicable to all new and remanufacture printer equipment. Any issues with printer equipment past 14-days will be handles with our warranty process.


Collection Policy

Our company extends a full empty toner cartridge recycling program to all our current customer. Any cartridge purchased at our Tampa store can be recycled. Please have your empties ready when our field technician arrives with the next supplies order. Alternatively, your can drop of any previously purchased empty cartridges at our main store at 1109 N. Himes Ave. We do not offer any monetary discount for turning in your empty cartridges or offer free pickup service for any non-cartridge world empties.


Privacy Policy

This privacy notice discloses the privacy practices for /. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  -See what data we have about you, if any.
  -Change/correct any data we have about you.
  -Have us delete any data we have about you.
  -Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Terms & Conditions

Minimum order for FREE Delivery and / or shipments is $75.00. A $10.00 small order fee will apply on any orders less than $75.00 (Prior taxes) for business deliveries. A $15.00 order fee will apply to any HOME deliveries / shipping costs for businesses on orders less than $75.00. Payment terms are COD-Company Check, Credit Card (Visa, MasterCard, American Express, and Discover) and Net 15 terms upon credit approval. Pricing is subject to change without notice. Shipping: All qualified orders are delivered 48 hours from order placement. Above credit card authorization will be used to cover any outstanding payments on invoices past due 15 days.